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Only 1 in 5 organisations execute strategy effectively – Here’s why

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  • 2 min read

Want to know how your strategic planning compares to everyone else’s? I’ve been looking at the data from our Impact Society Strategic Plan Audit tool. This free 5 minute tool lets any manager check the health of their team or organisation’s strategic planning – both… 

Why cultural change fails

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  • 2 min read

89% of leaders say they have values – but only 40% make them real. So it’s no surprise that most cultural change fails. I’ve been looking at the data from our Impact Society Strategic Plan Audit tool, which helps any leader check the health of… 

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Your first 90 days as a manager: a simple plan that actually works

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  • 12 min read

You worked hard to build your leadership capabilities, wrote a great application, aced the interviews and got the gig. Now it all gets real, and it hits you: Oh shit. I’m the manager now. You might be thinking, what now? Don’t worry, we’ve got you… 

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Why confidentiality is too often an excuse in leadership

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  • 1 min read

Old Management loves using ‘confidentiality’ to avoid explaining decisions. And it usually works. When senior people say something is ‘confidential’ – it gives a thin aura of legitimacy and most people instinctively back off without questioning it. But, too often the problem is that leaders… 

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From demonisation to humanisation: Two steps for better leadership

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  • 2 min read

When someone messes up at work, is your first thought “what an a***hole”? Next time, try these two things before making any snap judgements. First, reflect on the question “why would a reasonable, rational and decent person do this?”. We usually assume that others behave… 

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Crucial conversations in neuroinclusive workplaces: Can they co-exist?

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  • 3 min read

Can crucial conversations co-exist with neuroinclusive workplaces? My psychologist asked me this last week. And it stumped me. Because it instantly revealed how little thought I’d given this obvious and fair question. I need to give it more thought. And I must educate myself better… 

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Update to our Terms of Service

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  • 2 min read

Effective Friday, 22 August 2025, we’ve updated our Terms of Service. These updates are part of our ongoing commitment to clarity, fairness and compliance with Australian Consumer Law. Key changes Read the full terms You can read the updated Terms of Service in full here:… 

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There is no such thing as a lazy employee

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  • 3 min read

There’s no such thing as a lazy employee. Do you agree? Here’s what I think… Have you ever managed someone who you just thought to yourself, They’re just plain lazy. Maybe you even described them like that to others. As people, we seem to have… 

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Positive affirmations for leaders: Woo or worthwhile?

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  • 6 min read

I used to think positive affirmations were a bit silly. Quotes like “I am enough” and “abundance flows through me” feel vague, like the kind of thing you’d see printed on a cheap scented candle. But I’ve been doing daily positive affirmations for a few… 

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The leadership lesson I learned from stalling a car in Italy

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  • 2 min read

Last week, I had the good fortune of driving around northern Italy. And the misfortune of stalling the car in front of a queue of irate Italian drivers 😆. I was driving out of Como when I stalled the car at the lights. Multiple cars… 

The Doughnut Leadership model

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  • 2 min read

Leadership isn’t about choosing between people and performance. It’s about aligning them Sustainably high performance is only possible where the needs of both the organisation and its workers are consistently met over the long term. It’s not a zero sum game – the better an… 

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From hustle to impact: Redefining what success looks like in leadership

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  • 3 min read

I remember sitting at my desk at 6 am, having worked all night.  I was exhausted but proud, thinking: this is what success looks like 🤦‍♂️. Because, when I first started working after university, I worked very long hours.  Always on weekdays, but usually on the weekends… 

Why your policies and procedures are choking performance

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  • 2 min read

Dethatching is a gardening concept that every organisation should steal. Thatch is the layer of dead matter that builds up between the grass and the soil. It blocks water, air and nutrients from reaching the roots. So every now and then, you rake it out… 

Why the best processes start with the people doing the work

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  • 2 min read

Legend has it that when The Ohio State University built its campus, there were no footpaths. Instead, they waited a year or so and let students carve dirt paths into the grass, showing where they naturally walked. Then they paved those paths. This is called…