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Hire for attitude. Train for skill.

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  • 2 min read

The hardest people to manage are those with attitude problems, not capability issues. So why do recruitment processes focus so much on technical fit, rather than cultural fit? I think there are two reasons: What’s the answer? Recruit people through the lens of the matrix… 

You don’t need to trade-off purpose against performance

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  • 2 min read

In fact, it turns out that organisations deliver better financial returns when they focus on purpose over profit. You don’t have to take my word for it: recent survey by PwC showed that 79% of business leaders believe that an organisation’s purpose is central to business… 

Download a free preview of our Strategic Planning Toolkit

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  • 2 min read

Update: Our Strategic Planning Toolkit has launched! Download a free preview here. Most leaders know they need a good strategic plan. But few know where to start. A Google search reveals lots of conflicting information on what a good strategic plan looks like. Most of… 

Three ways to be more persuasive

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  • 1 min read

Being influential is a key leadership quality. Making persuasive arguments is critical to leading your team forward. And to managing upwards. What drives influence? There are three things: The first lever takes time. But the better and more consistently we do 2 and 3, the… 

The firefighting death loop

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  • 3 min read

Are problems on repeat in your organisation? Is it like a game of whack-a-mole, where you fix one problem, only for another to pop up? This happens when organisations are stuck in a firefighting death loop. Gaps between organisational capabilities (in systems of work, people,… 

Don’t tolerate “that’s just the way they are”

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  • 2 min read

I once worked with a manager who was routinely hostile and aggressive to colleagues. I asked my boss about it, and he said “oh, that’s just the way they are” and shrugged it off. Being quite young, I didn’t think much of it. I took… 

You are never too small to make a difference

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  • 2 min read

You are never too small to make a difference. Greta Thunberg, Activist You don’t have to be a CEO or executive to make a difference. You don’t even need a manager’s title. Leaders exist at all levels of organisations. And society. We don’t need anyone… 

5 differences between management and leadership

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  • 2 min read

The difference between management and leadership is confusing. They’re distinct, but related disciplines, which overlap with one another. There are no hard fast rules, but here’s five differences to help you distinguish the two. 1. Leadership leans to vision and purpose. Management is more goals… 

Why would a reasonable, rational, decent person do this?

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  • 3 min read

What do you do when a team member does something ‘wrong’ or ‘bad’? Instinctively, we want to write them off and judge their character (this is called fundamental attribution bias). Sometimes our instincts are right. The misdeed was a wilful attempt to cause harm. But… 

I’ve had a love/hate relationship with goal setting

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  • 2 min read

Maybe you can relate? Perhaps you’ve set a goal, worked hard to achieve it and felt that brief sugar hit of accomplishment. But then you have fallen into a motivation slump immediately after. Or maybe you set a goal that was a bit too lofty,… 

How I roll with objectives and key results (OKRs)

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  • 4 min read

Let’s dive into the world of objectives and key results (OKRs). Some say it’s just another goal-setting approach, but for me? OKRs have become one of the most valuable tools that I’ve adopted in both my personal and professional life. I’ve been using OKRs for… 

What matters more at work: the money, or the mission?

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  • 3 min read

In my career I’ve had periods where I earnt good money, but the work didn’t engage me. I got bored, stopped giving it my best, and felt guilty about it. I’ve also worked on things I was really passionate about, but the pay was non-existent,… 

The worst decision is no decision

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  • 2 min read

I used to really struggle with decision making. I was scared of making the wrong choice. Of things going wildly wrong and looking like an idiot. This often led to analysis paralysis. Which, at best, slowed progress and annoyed team members. At worst, it led… 

Good leaders don’t make excuses

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  • 1 min read

There are few things more certain than things going wrong. As a leader as it is in life. I’ve made plenty of mistakes. And I’ve regularly been confronted by my own limitations. And – no matter how much I meditate, reflect, talk it out (i.e.… 

Is this the ultimate test of our leadership ability?

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  • 2 min read

Here’s a controversial test of our leadership ability: we’re only as good as our worst performing team member. It feels horribly uncomfortable to consider. I hate the idea. But… I think it might be true. Here’s why… Because, if we have a chronically underperforming team… 

5 books to level up your leadership

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  • 4 min read

We all want to be leaders who deliver strong results while creating an engaging work environment for our team. But often we just don’t know where to start. Reading can help. Because – as author Ryan Holiday says – “Reading is the only way [we]… 

The second best time to improve your management approach is now

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  • 3 min read

When I learn about better ways of managing, I often feel silly for not knowing earlier. And, instead of implementing immediately, I sometimes get shy and procrastinate on it. This makes no sense. If it’s a better way of doing things, I should just start…