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coaching

Nobody has it all together

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  • 2 min read

You know all those amazing people who seem to have their sh!t together? Well, they all have (at least) one thing in common with you… I used to get intimidated by the many capable people I work with. Especially if they were older and more… 

I’ve had to deliver plenty of bad news at work – it always sucks

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  • 2 min read

I’ve let people go.I’ve said “no” when someone really wanted a “yes.”I’ve told my team that the business was struggling. It’s natural to want to delay delivering bad news. We put it off because we care. Because we don’t want to hurt people. But the… 

two gray pencils on yellow surface

Effective managers schedule regular one-on-ones. And stick to them

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  • 2 min read

Most managers have one on ones with their teams. But here’s what separates the best from the worst 👇. Average managers organise one on ones from time to time. Highly effective managers schedule them in advance. And stick to them. The least effective don’t have… 

The three kinds of feedback great leaders use every day

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  • 1 min read

There are three kinds of feedback great leaders use every day. But good managers don’t. Here they are 👇 The best leaders create a psychologically safe environment where there is a lot feedback. In all directions. Between peers. To the boss. And from the boss.… 

The best team members demonstrate these behaviours

The best team members demonstrate these behaviours. But other people don’t. What are they? Have you ever noticed that some people are very good at what they do AND easy to work with at the same time? They’re a manager’s dream. Because we spend more… 

Introducing The Guide

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  • 1 min read

Do you have an everyday management or leadership dilemma that you’re grappling with? Our new advice column – The Guide – coaches readers through the ordinary difficulties of leadership life. in each edition, we will answer a reader’s question about a management problem, big or… 

Working longer hours isn’t the solution

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  • 2 min read

When we take on more responsibility, many of us respond by working more hours. This isn’t much fun. But it’s also dumb. Because adding more time isn’t a scalable solution. And it stunts our growth. First, it turns us into super individual contributors, not better… 

Want your team to be more coachable? Start by being more coachable

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  • 1 min read

Managers often wish their team members were more coachable. What’s the best way to make that happen? Be more coachable ourselves. Why? First, it’s good role modelling. Second, demonstrating this will attract more coachable people to our teams. Here are two ways to demonstrate greater… 

Don’t hire smart people and then tell them what to do

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  • 2 min read

It doesn’t make sense to hire smart people and tell them what to do. We hire smart people so they can tell us what to do. Steve Jobs I’ve managed plenty of smart people. And I’ve told many of them what to do. But, it’s… 

Uncomfortable conversations are the price of admission to meaningful relationships

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  • 2 min read

Hard conversations are called ‘hard conversations’ for a reason. They’re hard. But they’re critical to relationship building. And they’re the price of admission to meaningful relationships. When we shy away from tough conversations, we limit the depth of connection we create (whether it’s with a… 

The selfishness of witholding feedback

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  • 1 min read

As managers, we need to stop withholding improvement feedback from our team members. It’s a selfish thing to do. Read on to find out why.