It’s not HR’s job to manage your team for you. Some managers seem to think that when the uncomfortable parts of their role (e.g. performance managing or firing people) get tough, it’s time to hand the task off to HR – or their own manager.…
Dreading sharing some bad news with a team member? Here’s 3 steps to approach it 👇. If you have bad news to share with someone, the kind and effective way to do it is directly and with compassion. Don’t beat around the bush or procrastinate.…
What we learn at work about relationships often helps in our personal lives too. And vice versa. Leadership is fundamentally about developing strong and healthy relationships with other people. Because, organisations are social structures. At their core, they’re a collection of interpersonal relationships. Both in…
It breaks my heart how often people would sooner sacrifice something they love – for example, a job or a relationship – than have a difficult conversation. Difficult conversations are difficult. And vulnerability is scary. But a life less than the one we’re capable of…
Hard conversations are called ‘hard conversations’ for a reason. They’re hard. But they’re critical to relationship building. And they’re the price of admission to meaningful relationships. When we shy away from tough conversations, we limit the depth of connection we create (whether it’s with a…
What do you do when a team member does something ‘wrong’ or ‘bad’? Instinctively, we want to write them off and judge their character (this is called fundamental attribution bias). Sometimes our instincts are right. The misdeed was a wilful attempt to cause harm. But…